Return Policy & Complaints

Return Policy:

We are committed to your satisfaction but returns will not be accepted without contacting us first so we can assess the case or issue. Please note that we do not pay for stamps to be expertly certified.

Complaints:

We endeavour to always give great customer service, list accurately and despatch quickly & carefully but there may be a rare occasion when something may go wrong. YOU, as our customer are extremely important to us so we will try to help in any situation. It is therefore necessary that you contact US at sales@citycollectables.com regarding any complaint so that we can effectively deal with it.

Please see our 69000+ positive feedback comments left by 22000+ buyers by clicking link to our Feedback Profile: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=city-collectables&ftab=AllFeedback&items=25